Retail

Merchandising digitally

An overview

As the world undergoes digitization, the retail sector is experiencing a paradigm shift as clients move from offline to online channels for shopping. To keep pace, the physical stores need to personalize shopping experiences and anticipate their future purchase needs.

The retail horizon is experiencing, for the first time, data explosion, connected devices, and customer-centric digital platforms. By analyzing and understanding product and customer data through marketing strategies and backend systems, we can create nuanced and heightened omnichannel experiences.

Amid these changes, old challenges remain, such as the lack of business models, siloed applications, and the difficulty of deploying new technologies. Hence the need to create an end-to-end, well-connected, omnichannel shopping experience that addresses current challenges and implements new technologies.

Integrated Smart Solutions

With the adoption of enterprise mobility via next-generation smart devices, mobile apps will become a necessity. In addition to enhancing operational efficiency, the integrated mobility solution simplifies the purchasing process by integrating current technology trends.

We offer the following solution packages

Vendor dashboards to evaluate performance with timelines and other vendor agreements
Corporate dashboards to track sales and revenues across different stores and evaluate overall performance
Setting up a client-based promotion app with coupons and feedback collection
Establishing real-time KPI systems that track store performance

Enterprise collaboration

Communication gaps and silos are primary challenges in the retail sector that result in delays, inhibited idea exchange, and low productivity.

Due to a lack of knowledge management tools and inadequate training programs, retail store managers and buyers spend a significant amount of time looking for information. Connecting with people from different geographies is tough for them.

TIC aims to reduce decision-making time, improve user experience, and increase collaboration by providing tailored solutions.

To improve your brand image, increase profitability, and improve the user experience, we provide the following services

Establish an elaborate portal that serves as a platform for employee engagement and as a one-stop-shop for communication and information exchange
Maintain brand voice by developing pre-defined templates and workflow channels for superior content management.
Modernize your store and brand’s e-commerce capabilities with front-end development

Security and infrastructure transformation

Implementing various technologies, channels, and data requires retailers to guide their teams in the right direction by establishing quality infrastructure, security, and compliance requirements. By focusing on IT security and infrastructure, we help organizations:

Analyze the current state of security and compliance policies at your store/organization
Set-up measures to strengthen web, network, and application security
Protect payment and cash flow systems by providing POS security
Set precedents for BYOD and mobile security

Why is it beneficial to you?

Automating purchase and sale processes across various store operations
Monitoring various stages of the supply chain in real-time
Virtually enhancing the shopping experience
Secure payment processing through a variety of payment gateways

TIC can assist you! Reach Us