Our Approach

We start by assessing where the company stands and where it wants to go. Our team pays a close attention to people, technology, data, leadership, and governance. Based on trend analysis and analysis of disruptions in the market, we help companies align their strategies with other objectives and goals.
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Full-Service Solution Development

Integrated Solution Development

By having specialized teams for every stage of the software application lifecycle, we are able to offer end-to-end support or a la carte services, depending on the inclination and budget of the client. We hire professionals with extensive experience and industry certifications to form each service team. Stratification, development, and delivery of features and applications are handled cooperatively with clients.
As consultants, we strive to empower businesses with quality solutions that will be accepted by users. No matter whether you need to improve process efficiency or increase business ROI, our goal is to enable you to adopt technology with confidence.
case study solution
Microsoft Technologies

Embrace Agile Principles In Your Working Methods

We develop our products incrementally by using lean and agile techniques, introducing new features and incorporating feedback into the process. Iterative development, which is accompanied by automated build, test, and deployment processes, is a safe, rapid, and low-risk development process.

High-Quality, Performance-Optimized Software

The software architect designs an application that will endure change in requirements and future extensions. With our easy-to-maintain and manageable design, we minimize risks for our clients. As well as meeting functional requirements, applications must provide performance, scalability, and availability.
As part of our iterative software development process, we conduct scalable and reliable assessments as well as analysis-based optimization. When deployed into a production environment, continuous monitoring with tools helps prevent downtime and maintain peak performance of the application
case study Optimized

Integrity And Collaboration

A transparent and honest communication model keeps clients up to date. You can set the frequency of regular project communication based on the needs of your team. Cloud-based tools facilitate effective communication within teams. Coordination and management of projects are carried out using both open-source and proprietary platforms. Since collaboration is so deeply rooted in our practices, transitioning into this new normal prompted by pandemic disease was seamless. Because we had already implemented tools and SaaS platforms, our teams were able to work while the global lockdown was in place.


A business architect breaks down complex requirements into simpler components that can be seamlessly built and integrated by the development team. Having established a detailed road map for the entire development process, our architects take responsibility for the delivery, ensuring risk mitigation as well as excellent execution.

An effective architecture facilitates

Enhanced productivity

Less development effort

Greater flexibility

Scalable under any circumstances At, TIC Architects

Embrace both functional and nonfunctional requirements.

Before designing a solution, determine the needs of the user and identify gaps.

It is better to design for future changes rather than for long-term stability.

To abstract sub-systems, consider layers and components.

Iteratively design your architecture incrementally.

Be a technology and business consultant.

With TIC, we provide both out-of-the-box (OTB) and custom solutions. With the help of the technical architecture team, right strategies can be put in place to develop a world-class product.



Visually and functionally, the soul of an application lies in the experience it presents to the user, anticipating needs and providing more than what was perceived as necessary. Such experiences can be achieved through a human-centered approach. A more sensitive, innovative, and efficient solution to problems is possible. UX designing is followed by four phases of approach-discover, define develop, and deliver to align with these principles.


By studying user lifestyles, demographics, behaviors, and preferences, we can better understand their perspective. The discovery process entails identifying multiple user groups, drawing up questionnaires or surveys, creating personas, and analyzing tasks.


The only way to find the right solution is to frame the right problem.
The Define mode is a critical step in the design process as it results in your point-of-view (POV): the explicit expression of the problem you're attempting to address. Then, based on your new understanding of people and the problem space, your POV will define the RIGHT challenge to address.


First impressions can never be undone. We convert the learning from user research into visually appealing designs during the design phase. Our UX engineers, designers, and content strategists work together to create wireframes, navigation designs, and finally a prototype based on a detailed storyboard.


This is the last phase necessary to make a design feasible. As part of this phase, the prototype undergoes a design review, usability analysis, and heuristic evaluation. To clear glitches, testing feedback and review feedback are incorporated. The goal is to create a product that meets users' needs.


Developing software is a creative process that often involves trial and error. It is possible to minimize the chances of failure by implementing proven best practices, such as code reviews, unit testing, and continuous integration.
Our Approach develop

It's All About Agile Development With Us

The methodology we use is based on agile principles and techniques, where:
We work closely with business and development teams.
Product development is incremental and iterative.
Early work on software is done.
We release new features frequently.
It's possible for users to try out new features while they're being developed.

Manifesto for Agile Software Development

Agile Manifesto explain the whole process as below.
We are uncovering better ways of developing software, by doing it and helping others do it. Through this work we have come to value
• Individuals and interactions over processes and tools
• Working software over comprehensive documentation
• Customer collaboration over contract negotiation
• Responding to change over following a plan.
our approch 3

The Agile Process Flow

• Concept - Projects are envisioned and prioritized
• Inception - Team members are identified, funding is put in place, and initial environments and requirements are discussed
• Iteration/Construction - The development team works to deliver working software based on iteration requirements and feedback
• Transition/Release - QA (Quality Assurance) testing, internal and external training, documentation development, and final release of the iteration into production
• Production - Ongoing support of the software
• Retirement - End-of-life activities, including customer notification and migration
Our default agile methodology is Scrum, but we often create custom processes based on project and client needs

Scrum relies on three main artifacts that are used to manage the requirements and track progress – Product backlog, Sprint Backlog, Increment

Product Backlog

Ordered list of what is needed to improve the product. It is the single source of work undertaken by the Scrum Team.

Sprint Planning

Sprint Planning initiates the Sprint by laying out the work to be performed for the Sprint. This resulting plan is created by the collaborative work of the entire Scrum Team.

Sprint Backlog

List of tasks that must be completed by the team to deliver an increment of functional software to customers. As a result, they agree on which product items they will deliver and define a plan for how they will do so.

Scrum Team

The Scrum Team consists of one Scrum Master, one Product Owner, and Developers. Within a Scrum Team, there are no sub-teams or hierarchies. It is a cohesive unit of professionals focused on one objective at a time, the Product Goal.

Daily Scrum

The purpose of the Daily Scrum is to inspect progress toward the Sprint Goal and adapt the Sprint Backlog as necessary, adjusting the upcoming planned work.


An Increment is a concrete stepping stone toward the Product Goal. Each Increment is additive to all prior Increments and thoroughly verified, ensuring that all Increments work together. In order to provide value, the Increment must be usable.

Sprint Review

The purpose of the Sprint Review is to inspect the outcome of the Sprint and determine future adaptations. The Scrum Team presents the results of their work to key stakeholders and progress toward the Product Goal is discussed.

Sprint Retrospective

The purpose of the Sprint Retrospective is to plan ways to increase quality and effectiveness. The Scrum Team inspects how the last Sprint went with regards to individuals, interactions, processes, tools, and their Definition of Done.


Our Approach sw test2


Even though it is human to err, sometimes the cost of a mistake is just too high. In order to ensure that released software is accurate and safe, the Testing Team stands as the gatekeeper. Often, software quality is defined as the degree to which it conforms to explicit or implicit requirements and expectations.

Testing is the primary activity for identifying and fixing technical bugs in the software source code, as well as assessing the usability, performance, and security of a product. It is extremely narrowly focused and is performed by the test engineers in parallel with the development process or at the dedicated testing stage (depending on the methodological approach to the software development cycle).

Testing Team in TIC believes in the 7 principles and performs multilevel testing to ensure that our products are bug-free.
Testing reveals mistakes

The purpose of testing is to discover any defects within a piece of software. Even though the product is thoroughly tested, it is impossible to guarantee that it is defect-free. Only testing can reduce the number of remaining issues.

Testing can never be exhaustive.

It is impossible to test every possible combination of data inputs, scenarios, and preconditions within an application. As an example, if a single app screen contains 10 input fields with 3 possible value options each, test engineers would need to create 59,049 (310) test scenarios to cover all possible combinations. What if the app contains 50+ of these screens? It is better to focus on potentially more significant scenarios rather than spending weeks creating millions of less possible ones.

Early-stage testing.

As mentioned above, the cost of an error increases exponentially throughout the SDLC. It is therefore important to start testing the software as soon as possible so that the detected issues are resolved and do not snowball.

Clustered defects

It is sometimes called the software testing Pareto principle. This means that 80 percent of all errors are typically found in only 20 percent of the system modules. As a result, if a defect is found in a particular module of a software program, there may be other defects as well. Therefore, it makes sense to thoroughly test that area of the product.

The pesticide paradox.

Running the same tests again and again won't help you find more issues. Once the detected errors are corrected, these test scenarios become useless. Thus, it is important to review and update the tests regularly in order to adapt and possibly discover more errors.

Testing depends on context

. Different applications should be tested differently depending on their purpose or industry. In contrast to the importance of safety for a fintech product, it is less important for a corporate website. The latter, on the other hand, focuses on speed and usability.

Irrelevance of errors.

The complete absence of errors in your product does not necessarily equate to its success. It does not matter how much time you have spent polishing your code or improving the functionality if your product is not useful or does not meet user expectations, it will not be adopted by the intended audience.

Although the above-mentioned principles are unquestionable guidelines for every software testing professional, there are more aspects to consider. In addition to the basic principles, some sources mention the following:

Testing should only be performed on static software (no changes should be made during testing).
Test for invalid and unexpected inputs as well as valid and expected ones.
Testing must be an independent process conducted by unbiased professionals.
For comprehensive and exhaustive test results documentation, use exhaustive and detailed instructions.

Delivery Model

Global Workforce

With offices in the UAE, India we provide our clients with local support as well as global support. Often, the requirements are analysed and managed at the customer's site through direct contact. Development and testing can take place in any of the provided centers in order to access the best skill-set. We can also efficiently utilize time by working with teams that are geographically dispersed.
Our Approach 3

Open and transparent communication

Clients can count on us to be open and honest. In case of an unforeseen delay, we ensure that our clients are informed. TIC values client collaboration over contract negotiation. Therefore, our clients trust us and tell us so.

Collaboration Tools

Our goal is to make the development process as collaborative as possible. Using tools such as Microsoft Teams, Skype for Business, Google Meet,..,clients and developers can participate in video conferences from multiple locations using high-speed Internet. TIC uses Office 365 for email, instant messaging, documents, spreadsheets, and real-time collaboration. Jira is recommended for tracking product roadmaps, features, and defects.

Benefits of Our Model

    • Reduced costs
    • A skilled workforce
    • Effortless collaboration
    • Quicker development cycles
    • Fast delivery

Our Approach